FAQ

Frequently Asked Questions

Whether you are shopping for yourself or looking for a reliable wholesale partner, we provide the information and support you need.

In-stock items are available for retail orders. Wholesale and custom orders usually take approximately 1–15 business days, depending on the order quantity.

With worldwide shipping available, every order is carefully packed and delivered with tracking information for your convenience.

Yes, we support dropshipping. Packages are shipped without any price tags, invoices, or pricing information included.

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“The pearl necklacel ordered is even morebeautiful in person. You can tell it's craftedwith so much care and love.”

    Aline Faucheux
    Aline Faucheux

    Customer

    “High quality materials and stunning design. I've received so many compliments already! Will definitely order again.”

      Eveline Gagneux
      Eveline Gagneux

      Customer

      “Shipping was super fast and the packaging wasso elegant. It felt like opening a special gift.Thank you, LVY Atelier!”

        Zelene Wise
        Zelene Wise

        Customer

        “I love how unique each piece is. The baroque pearlsare naturally imperfect in the best way. So timelessand feminine.”

          Ulva Wilkinson
          Ulva Wilkinson

          Customer

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